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WHAT THEY SAY

Everyone had a great time – the Jet Boating was awesome, the venue was excellent and service was first class. Everybody couldn’t stop smiling. We will certainly use eXcapades again in the future.
J&J Kiteleys











  :: Experience and Gift Vouchers
  :: Online Reward Programs
  :: Team Events
  :: General Questions

Experience and Gift Vouchers

What types of Vouchers do you do?

Experience Voucher
– Experience vouchers are for a specific experience from our range – eg Rally Driving.

Experience vouchers are valid for six months from the date of purchase and can be personalised with the recipients name and a message.

Gift Voucher – Gift vouchers are for a denomination amount – eg $250.00. (Minimum $50.00)

Gift vouchers are valid for twelve months from the date of purchase and can be used towards any experience in the eXcapades range. Gift vouchers can be used to purchase multiple items, or if the selected experience/s is higher than the voucher denomination, the recipient can make payment towards the remaining amount. Gift voucher can personalised with the recipients name and a message. Minimum

How can I order eXcapades Vouchers?

Ordering via our website 24 hours a day is quick, easy and secure. Vouchers are simply delivered via email, or can Express Posted in our eXcapades Gift Pack for presentation. A tax invoice is issued for all purchases, and payment can be made by credit card, cheque or direct deposit.


Can we have our Company Logo on Vouchers?

Yes, we are able to co-brand the experience vouchers with your company logo. Talk to us about your voucher requirements by calling us on 1300 765 688 or emailing corporate@excapades.com.au


How many Vouchers can I order at one time?

You can order up to 10 vouchers online on our website www.excapades.com.au 24 hours a day.

Need more? We can handle bulk order fulfillments too. All we ask is that you give us a little notice if you want each individual voucher personalized. Talk to us about your voucher requirements by calling us on 1300 765 688 or emailing corporate@excapades.com.au


Can I get a discount for a bulk order?

Whether we deliver one voucher, or one thousand vouchers, each customer receives individual attention from us to make sure their experience is the best it can be. We have a great relationship with our experience suppliers, and have negotiated best pricing so you can be assured that your voucher recipients will be getting the best value too.


How are Vouchers delivered?

It’s your choice. Vouchers are simply delivered via email, or can Express Posted in our eXcapades Gift Pack for presentation. You can even include your own special items in our Gift Packs for a small charge. Talk to us about your voucher requirements by calling us on 1300 765 688 or emailing corporate@excapades.com.au


Online Rewards Programs

How can my business use an Online Rewards Program?

Online Rewards Programs are personalised to your business and can be used in any way you can think of. Reward your staff for a job well done. Thank your loyal customers. Incentivise your reps.

The Program works by awarding points that can be used to purchase exciting eXcapades experience. Most importantly, you control the Program and choose how, why and when points are distributed. You’ll be astounded just how successful it can be.

Talk to us about what you want to achieve and we will design an Online Rewards Program that works for you and your business. Call us on 1300 765 688 or email corporate@excapades.com.au

We need assistance with setting up our Online Rewards Program and getting the most from it. Can you help?

Absolutely. We’re with you every step of the way. After creating your businesses personal Online Rewards Program website, we can come to your office to train your Program Administrator, launch the program to your staff and help create regular communications about the program to keep the office talking.

Talk to us about what you want need. Call us on 1300 765 688 or email corporate@excapades.com.au


Team Events

It’s so hard organizing a team event/Christmas party/function. Can you help?

Most definitely! We can organise all kinds of team events. How about a V8 Racing day? A cocktail party flight on a warbird aircraft? A quad biking tour over the sand dunes? A white water rafting adventure. Just tell us when, where and how many and we’ll do the rest.

Click here to Download a Team Event brief form


View some of our favourite Team Events here

Who runs the event on the day?

We act as an agent, meaning that we arrange the event for you, and the day itself will be conducted by one of our fabulous suppliers. This is similar to a travel agent who will book you on a flight with a particular airline for example. We will provide you will all the details of the supplier upon booking.

If you have any issues on the day, please attempt to resolve them with the supplier first. If not, we can speak to the supplier on your behalf. Rest assured, all our suppliers have been selected for the quality of their experience, high standard of customer service and attention to your safety. We only use the best in their particular line of business and we also have a copy of their insurance details to ensure you have the best day – or night – possible.


General Questions


Why does my business need an eXcapades Corporate solution?

Because rewarding people its something your already do. We suspect you already have a corporate gifting or staff incentive cost built into your budget – even if it goes by another name. Staff birthdays, sales promotions, customer competitions. eXcapades can make rewarding quick, easy, and more exciting. And, most importantly, cost effective.


Is an eXcapades Corporate solution expensive?

We think you’ll find that eXcapades Corporate solutions are very cost effective. Why? Because we seen the impact they’ve had. Improved staff morale, increased sales results, better customer retention rates. All of these things add up to boost your bottom line.


What are the FBT implications for my business?

FBT varies depending on how much you spend and when. Speak to your taxation accountant, or refer to the Australia Taxation Office website. More information on FBT can be found on the ATO website here:
www.ato.gov.au







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